This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email [email protected] or by writing to Reading Hydro, c/o Reading Sustainability Centre, RISC, 35-39 London St, Reading, RG1 4PS
Who we are
Reading Hydro Community Benefit Society is a volunarily run, membership organisation, develpoing and creating a renewable energy hydro scheme on the Thames. Alongside this we promote renewable energy, sustainable lifetyles though our own work and future community funding pot. Community shares will also be offered. Our company number is: RS007212
Our website address is: http://hydro.readinguk.org.
What personal data we collect and why we collect it
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
- Reply to your requests and questions
- Add you to our mailing list at your consent (sign-up)
- Seek your views or comments on the services we provide;
- Send you communications which you have requested and that may be of interest to you. These may include information about related events, activities or services of Reading Hydro’s objecties
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
When contact form information is submitted we will keep contact form submissions for customer service purposes and responses to specific queries, but will not use the information submitted through them for marketing purposes or any other purposes outwith the request on the form.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We are currently collecting no specific analytics data but will update this with further details should this change. During the share offer period we will be collecting data on website clicks, ‘click throughs’ to the application form and some data from social media to inform our marketing strategy. All data is anonymous, share purchase info will be held by Sharenergy.
Who we share your data with
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you our regular newsletter or future share offer communications). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Reading Hydro for them to use for direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Should you wish to contact us you may do so directly at [email protected] or in writing to our address above.
How we protect your data
For protecting users data we use only known reputable supply of services and all data related issues will be handled by one of our core team. All those handling data will also be fully inducted and trained as to our policies.
What data breach procedures we have in place
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.